Issue ID | 1636730 |
Internal NHTSA # | 11300467 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | PILOT |
Model Year | 2019 |
File date | 12/08/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Within one week of purchase, i returned to dealer - gps unit sends me directions and distances far longer than any other gps - dealer spent an entire ray uoloading/downloading/updating - still sends me much longer distance and time directions. I am on road for my work. This has me not be able to use the gps that is the reason i "bought" a higher trim level - useless! Longer distance adds to my fuel bill, adds detrimental impact to carbon footprint and environment, impacts my schedule for work and travel - immensely. **cruise control** - dangerous and puts me at risk for even speeding tickets. Car cruises up to ten miles "faster" than the settings i have it on sporadically. Also - at times, as the car cuises on its' own, higher than the set speed to control car at... The speed set - also "elevates" with the car speed elevating out of control! This car is risking my life and well being. Contraty to nhtsb article on how cars are safer.... No - they are putting lives at risk and drivers at mercy of higher expense and loss of time in schedules for dealers to investigate and still have car with issues. - honda-link has been useless whe-n i have been stranded with warnings blaring on screen of my new as of 8-5-19 car! This is my 3rd honda pilot - most unsafe car i have ever owned and far from the peace of mind, my other honda's have given me. I have videos i can share when someone reaches back out to me. I need help - dealers and myself are caught in honda issues that honda won't acknowedge or make right for me as a consumer. This is a brand new car i have already lost time, money, business while being caught in the middle of this commundrum unfairly. There is a class action suit out against honda - why are any of us consumers having to endure so much stress and loss and life risk, because honda is becoming like too much of corporate america? |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BRISTOL, VT |
VIN pattern | 5FNYF6H96KBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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