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2011 Hyundai ELANTRA Structure Frame And Members Underbody Shield Problems, Complaints and Defects

Issue ID	1011154
Internal NHTSA #	10543759
Manufacurer	Hyundai Motor Company
Brand	HYUNDAI
Model	ELANTRA
Model Year	2011
File date	29/05/13
Component	STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELD
Product type code	VEHICLE
Description of the problem	On or around may 29, i noticed some rust spots in the hood of my hyundai elantra 2011. Being a 2 year old vehicle, rust it something that i wouldn't expect. So i took it to global auto mall in north plainfield, nj, on june 12, 2013 to have the issue inspected and, i hoped, resolved. After patiently awaiting for about 3 hours, i received the following diagnose: "paint chip due to impact from rock kicking up on vehicle". I stressed to both the servicer advisor, [xxx], and the person that worked on the issue, [xxx], that i could not believe a simple rock hitting a hood of the car could cause rust damage. We've driven the santa fe for almost 7 years and it has no rust stains at all, even thought rocks have hit the hood and other parts of the santa fe quite a few times. Furthermore, rocks have hit a few times other parts of the elantra body and the rest of the body shows no rust damage. I do believe it's unacceptable for a 2 year car to have rust damage. Considering that global auto mall refused to address the rust issue, i reached out to hyundai on june 23 via e-mail, but hyundai refused to address the issue. I reached out again on august 12, 2013, and i include a link to similar occurrences i could find on the internet in the link http://www. Consumeraffairs. Com/news/feds-probe-hyundai-safety-and-rust-problems-once-again-040213. Html and hyundai once again replied saying hyundai will not fix the rust issue. Feel free to contact me if you need pictures of the hood of my elantra or is you'd like to receive copies of my communications with hyundai. Thanks in advance for taking the time to review this matter. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	34000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	WOODBRIDGE, NJ
VIN pattern	KMHDH4AE1BUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	30
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

SALHV1142JA339696 1DW644KZCKF694807 JHMFD162X7S400948 MNARXXMAWRNB44418 WMWRC32070TG20937 WBA5A7C5XFD625619 VF1ABL1BBCC264163 152FMH3W2Y77148XX 4UF02ATV02T229151 VSSZZZKLZMR047750 WAU34AFD0GN012130 WV2ZZZ2KZ8X040244

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2011 Hyundai ELANTRA Structure Frame And Members Underbody Shield Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai ELANTRA Structure Frame And Members Underbody Shield Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?