Issue ID | 949481 |
Internal NHTSA # | 10483332 |
Manufacurer | Hyundai Motor Company |
Brand | HYUNDAI |
Model | ELANTRA |
Model Year | 2011 |
File date | 17/10/12 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Since i purchased the car in 2011 i have had issues with mice getting into the cabin of the vehicle in spite of always closing all windows and doors. I have also heard of a coworker's family member who had the same car and the same problem. Additionally there was a similar complaint filed recently with nhtsa (odi id number : 10477843). At every service stop, i would ask if there was any technical service bulletins sent by hyundai for the issue. On wed, 10/17 when i got into my car to go to work, there was a mouse on the dashboard inches away from me. I told the dealership this was unacceptable and that i wanted an appointment to have them locate the place where the mice are getting in. I was amazed when they showed me a large opening in the metal firewall for the cabin air filter right next to a large gap in the cowl meant to cover it. That design allows a rodent, like a mouse, uninhibited access to the vehicle cabin without any need to damage or chew the cowl to get in. I supplied foil tape and aluminum screening to correct the flaw, but i had to pay a significant amount for the labor to do so. I filed a dispute with hyundai usa and it was declined, meaning they thought it was my responsibility to correct their design oversight. If i did not see the mouse until after i was on the road, the consequences could have been much worse. |
Vehicle Mileage at Failure | 61973 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WELLS, ME |
VIN pattern | KMHDH4AE8BUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |