Issue ID | 954833 |
Internal NHTSA # | 10488055 |
Manufacurer | Hyundai Motor Company |
Brand | HYUNDAI |
Model | ELANTRA |
Model Year | 2011 |
File date | 09/05/12 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Hyundai mechanic, [xxx], claimed that the shaking of the rear suspension is a "normal" feature for all hyundai elantras due to the fact that the "rear drive train is a solid platform not independent." this was the cerritos hyundai's technicians exact statement for my car's malfunction. I provided proper documentation from a professional mechanic, robert velis from rennstar motors, stating that my hyundai elantic has "erratic directional stability at the rear of the vehicle at speed bumps." this "normal" feature not only is unsettling but causes undo stress to the driver causing distractions when driving. This vehicle should be considered a road hazard, and i believe that the manufacturer should take responsibility for this unsettling feature. I am presenting my distress to you since, hyundai will not take responsibility for this issue. "erratic directional stability" is not a big enough of a malfunction for hyundai to take into serious consideration. So, who is to take responsibility: the purchaser or the manufacturer? Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 14024 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GARDENA , CA |
VIN pattern | KMHDH4AE6BUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |