Issue ID | 1387474 |
Internal NHTSA # | 11001487 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | ELANTRA |
Model Year | 2013 |
File date | 14/04/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | On april 14th 2017 i got into a car accident where i ended up on my drivers side in a ditch and my side impact airbags never deployed. We have been in constant contact with hyundai since than with no resolution. We have before the car got fixed and after the car got fixed pictures of the airbags and you can clearly see where someone had tampered with them. My car has been sitting in our driveway since may 4th not being driven because we don't feel safe driving it not knowing if the airbags are going to work if we need them too and we were told to not use it by hyundai until someone from hyundai could come and inspect the car, which they never did. I also have all the phone calls we have ever made to hyundai written down including times, dates, who we talked to and what we talked about, all the emails sent back and forth with hyundai we also have printed. It has gotten to a pint now that we actually got the bbb and the north carolina state attorney general involved. I have included the pictures my husband took of the drivers side and passenger side airbags. |
Vehicle Mileage at Failure | 76345 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BENNETT, NC |
VIN pattern | 5NPDH4AE5DHXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | Y |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |