Issue ID | 1448864 |
Internal NHTSA # | 11074249 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | ELANTRA |
Model Year | 2013 |
File date | 03/02/18 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I purchased a 2013 hyundai elantra as a new vehicle back in november of 2013. I recently decided to upgrade my vehicle to a suv. After purchasing the new vehicle, my intention was to sell my old vehicle (the elantra) to my fiance. Prior to completing the title transfer, i received a recall notice on the elantra and brought it in to to have the recall work done on 2/3/18 (there were 96,631 miles on the car at this service). When i brought the vehicle in for the recall work, the car was making a slight ticking sound from the engine compartment. The dealership proceeded to complete the recall repair, and also inspected the vehicle. They informed me that i had some bulbs out and that i would need new tires soon. They failed to address the ticking noise from the engine. We proceeded with the title transfer on 2/7/18. My fiance decided to go ahead and bring the vehicle back in to walser hyundai on 2/12/18 to have the ticking noise addressed. We were then informed that the car is in need of major engine repair and the cost of the repair would be $5,900. I inquired about the powertrain warranty which would cover such repairs up to 100,000 miles and was told that because we transferred the title that they would not honor the warranty. We would not have proceeded with the title transfer until the issue was resolved. I have reason to believe that the dealership neglected to address the noise because they knew what the issue was (this is a common issue with this year and model vehicle), saw the car was almost past the 100k mile limit for the warranty figured that by the time we brought it back in, the car would be over the mileage limit for the warranty. I did file a complaint/case with hyundai and they again told me that they will not cover any of the cost of the repair. |
Vehicle Mileage at Failure | 96631 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ZIMMERMAN, MN |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |