Issue ID | 991165 |
Internal NHTSA # | 10522182 |
Manufacurer | Hyundai Motor Company |
Brand | HYUNDAI |
Model | ELANTRA |
Model Year | 2013 |
File date | 25/03/13 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Purchased car from lynne's in bloomfield, nj on the 25th of march 2013 from [xxx]. Noticed the steering when i got on the highway that night, but assumed it was a break in period for me to get use to the car, well one month later i was constantly adjusting the steering wheel to get the car to stay in the lane. I spoke to service department manager ([xxx]) about this problem, and was told to bring the car in for them to look at it, earliest date june 6th , i requested a loaner car because once they had the car i had no way of getting to work, i called two days prior to my service date to confirm that there would be a loaner available, i was told if that was the arrangement made on my set up date then the loaner would be there. One day prior to me going to service with the car, i received a call from lynnes service department that no loaner was available, no reason why, it just was not available. I took the car to sansone hyundai on the 18th, my right hand was starting to hurt from holding the steering wheel so tight to keep control of the car. I received a call from the service department ([xxx]) that the car had 60psi on one of the tires, air was checked and adjusted on all the tires and was told to give it a try now? No change, i called [xxx] (customer service) and told him the problems i was having with the car, he recommended i come back in on the 24th of june, dropped off the car, and received a call that afternoon that he ([xxx]) drove the car and found no problems, and maybe this was not the car for me, and that if i had bought the car from his dealership, he might have been able to move me into another car. I've been driving all types of vehicles for over 30 plus years, some with bad alignments and never have i driven anything like this before, it? S a death trap! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 10 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WOODBRIDGE, NJ |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |