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2013 Hyundai ELANTRA Visibility Sun Roof Assembly Problems, Complaints and Defects

Issue ID	1095763
Internal NHTSA #	10619603
Manufacurer	Hyundai Motor Company
Brand	HYUNDAI
Model	ELANTRA
Model Year	2013
File date	24/07/14
Component	VISIBILITY:SUN ROOF ASSEMBLY
Product type code	VEHICLE
Description of the problem	At approx. 7:20 am on july 24, 2014 the sunroof on my 2013 hyundai elantra gt with panoramic roof exploded while traveling on rte 495 in ma. It sounded like a shotgun blast in the car. All windows were up and the sunroof was closed. The shade was open. I estimate 75% of the glass blew up and out of the vehicle. Some remained in the frame of the sunroof and some fell down into the car, a small amount upon my head and down my back. There was no vehicle in front of or next to me in the three lane stretch of highway. The road conditions were perfect, the highway has been re-paved in the last few months. The outside temp. Was in the mid 70's, no rain, no heavy winds, not too warm or too cold. There was a commercial van behind that experience a spray of tempered safety glass. As i pulled over they passed me with looks of astonishment on their faces. They were checking to see if i was ok and concern for my safety. They did not stop after seeing i was not injured. After checking everything out i continued to drive the car to work. I called the dealership and they arranged to get me a loaner car and to pick up the vehicle for inspection and repair. After seeing the vehicle i was told it was not a warranty issue (really?) and that the hyundai representative said there was no apparent indication if the sunroof was struck or not struck with anything. But that "glass just doesn't break by itself" so it will not be covered under warranty. I called hyundai customer affairs and they gave me a case number and told me they would look into it. They were also surprised a hyundai engineer was available to inspect the sunroof so quickly since it typically takes several days to schedule one to go see the car in person. 5 days later they told me they spoke to someone at the dealership and that they were told the same thing that the hyundai representative had reported.
Vehicle Mileage at Failure	39000
Number of Occurences	1
Source of the issue	PORTABLE SAFETY COMPLAINT FORM (PDF)
City and State	PORTSMOUTH, RI
VIN pattern	KMHD35LE5DUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVWZZZ1JZXW449177 WDDGF8AB6DR264150 W0LPD6EC6C1027502 1FA6P8TH8G5288746 KNDJX3A54G7257840 WDDUG8FB1EA001105 W0L0TGF08Y5235880 WDB2110041A983964 MBHZF6C15NG176239 WAUZZZF22MN082894 VF32KRHYF44776978 WDDNG86X17A111171

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2013 Hyundai ELANTRA Visibility Sun Roof Assembly Problems, Complaints and Defects, Recalls and Failures

2013 Hyundai ELANTRA Visibility Sun Roof Assembly Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?