Issue ID | 1692445 |
Internal NHTSA # | 11360682 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | PALISADE |
Model Year | 2021 |
File date | 12/09/20 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | Took a road trip across the country to glacier national park in my 2021 palisade that i purchased brand new just a few weeks ago. Decided to save a little money on flying by driving instead, but now i'm regretting that decision. A small rock flew off a truck that was passing me on the left on i-90 and hit my windshield. Absolutely not my fault and nothing i could have done to prevent it. There was a spider crack. By the time i stopped at the next exit to get gas and examine the damage further, it had already grown to a runner crack. It was saturday in the middle of nowhere so safelite was not an option. I continued on to my destination in kalispell and by the time i got there it had grown to the point that "patching" would not be possible. Now only a windshield replacement would suffice. I called around on monday and got the cheapest quote from safelite. After tax it was going to be approximately $713 for third party glass. The oem windshield, which they recommended, was $1400. I obviously opted for the third party option. I asked about the camera calibration fee. They said they could do it for $300. I called a dealer who said they could do it for $250. So i'm going to have the windshield replaced by safelite and have the camera calibration done by a local dealer. All told it's going to be about $963. I've always loved road trips but seeing how ridiculous fragile the palisade windshield is makes me more apt to keep it garaged and just fly next time. Really disappointing. |
Vehicle Mileage at Failure | 1800 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BOX ELDER, SD |
VIN pattern | KM8R5DHEXMUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |