Issue ID | 1652617 |
Internal NHTSA # | 11318304 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | SANTA FE |
Model Year | 2020 |
File date | 07/03/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owned a 2020 hyundai santa fe. The contact stated that while driving at 65 mph the power steering suddenly failed causing the steering wheel to become very difficult to turn. The contact stated while stopping the vehicle it suddenly stalled. The contact stated various warning alerts illuminated. The vehicle was towed to the local dealer pugi hyundai (1866 ogden ave. Downers grove, il.) who diagnosed that the battery was faulty. The battery was recharged but the failure reoccurred. The vehicle was taken back to the dealer where the alternator and battery was replaced. Later, after driving and parking the vehicle, it caught on fire. The fire department was called to the scene and extinguished the fire. A fire department report was taken as they believe the fire was started in the engine compartment. A fire department report was filed. The vehicle was destroyed and towed away. The cause of the failure was not determined by the dealer or an independent mechanic. The manufacturer was notified of the failure and a case was opened. The failure mileage was 80. |
Vehicle Mileage at Failure | 80 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | CHICAGO, IL |
VIN pattern | 5NMS33AD5LHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |