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2020 Hyundai SANTA FE Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1632162
Internal NHTSA #	11296985
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SANTA FE
Model Year	2020
File date	03/01/20
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	Have only had the 2020 santafe 2. 0t for a few weeks - 1,000 miles. It is going to the shop (selling dealer). The turbo lag has almost got me t-boned twice when pulling out into traffic. This is clearly a safety issue. It did not seem this way on the test drive. The overall power has gone down the past few weeks. Trying to pass someone - hah, make sure you have plenty of room, because that turbo lag will bite you in the butt when you pull out and suddenly you are stuck in the oncoming lane waiting for the engine to kick in. After an inspection by the dealer - they said " nothing is wrong, it is performing exactly as designed and with specs". Really scary when the dealer service writer tells you - "it is performing as designed". I take that to mean they are fully aware of this safety design flaw/defect. The dealer then said - just drive it in the "sport" mode and it will not be as bad. That is ludicrous. The default mode is "comfort" and that is where the best ride and performance, mileage, etc. Is to be achieved. I took a test drive with the dealer's mechanic. He advised that he gets this complaint every single day. It is a safety design defect inherent in the engine. He checked for any error codes or software updates - none are present or available. The mechanic verbally confirmed that the "engine lag" is clearly there. However, when the service writer completed the ticket, he wrote that the mechanic said he could not duplicate the problem. That is an absolute un-truth. In my opinion - this is a very clear safety issue when trying to merge into traffic or pass another vehicle.
Vehicle Mileage at Failure	1000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	LAKE WALES, FL
VIN pattern	5NMS53AA7LHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1G6AR5SS5G0112246 HESCA2C49RS043473 WDB2020241A701024 ZFF82WNT2J0229821 TMBLJ9NU1L5029475 2TEBX9FJ4DK138073 KNAFT4114A5826612 KMHDH4AE2EU032004 JF1SG65674H713186 W1K1183122N104243 WV1ZZZ7HZ6H084291 WBAVB73557PA88531

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2020 Hyundai SANTA FE Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2020 Hyundai SANTA FE Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?