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2020 Hyundai SANTA FE Structure Body Problems, Complaints and Defects

Issue ID	1641530
Internal NHTSA #	11307050
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SANTA FE
Model Year	2020
File date	24/01/20
Component	STRUCTURE:BODY
Product type code	VEHICLE
Description of the problem	My car is siting in park, running with the driver's door open in my town house parking lot. I get out of my car to open the passenger's back door as well as my trunk for her. I then get back into the driver's seat. I am waiting on my friend to load her items into my new santa fe for an out of town retreat. She finishes loading items and proceeds to get into the passenger side front seat. As she is getting into the car, "she says she needs to go to the bathroom". I tell her let's go now before we get started on our trip. We were suppose to be meeting about 10 college students. So i get out of my car since i have the house keys. My car is still in park and running. I do leave my driver's door open about a 20-25 degree angle. My friend walks around the back of the car. As we are walking toward my townhouse, i turn around because i hear a noise. I immediately see my car not rolling but backing up on a small incline upward across my parking lot. It seems to have picked up speed and then hits the back of a parked car in the parking lot. My car hits the parked gray camry with so much momentum that it butterflies my driver's door completely open and the car never slows down. The car continues moving while the inside of my driver's door scrubs the parked camry. After my car moves past the camry it is still moving at an accelerated rate. I am yelling and running to my car with my keyfob trying to push buttons to get it to stop. My friend is running and chasing my car. She is able to get to my car and jump in where she pushes on the brakes very hard to make the car stop. If she had not been able to do that my car would have hit a parked black truck or would have jumped the sidewalk and ran into a townhouse before it stopped. Once my friend got the car to stop. She looked down and it was still in park and was not making the dinging noise it usually does when it is in reverse.
Vehicle Mileage at Failure	1000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MILLEDGEVILLE, GA
VIN pattern	5NMS53AD0LHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VWGZZZA1ZJV073307 TMBGE61Z6C2090599 Y6DSF69YE7B165324 1GKEV33767J124722 1N6HD16S5NC311075 JN8AY2DB7M9795414 KMHH551CGKU102322 1HGCV1F69JA190958 1J4FJ37L2LL115480 SCBBX53S6NC098331 VF1JZ1WB642911622 KL3TA48EE9CB09768

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2020 Hyundai SANTA FE Structure Body Problems, Complaints and Defects, Recalls and Failures

2020 Hyundai SANTA FE Structure Body Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?