Issue ID | 1273887 |
Internal NHTSA # | 10853709 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | SONATA |
Model Year | 2011 |
File date | 31/03/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Steering wheel makes a clicking noise when turned left or right, and shakes and rattles violently when going over a bump (whether it be a small bump on the road or speed bump). Also shakes and rattles when i brake. After one shake and rattle incident, my airbag light came on and stayed on. None of my steering wheel controls (volume, bluetooth, phone, cruise control, etc.) work. My horn no longer works also. Took my car to hyundai dealer and had to pay $118 just to have it diagnosed! Really?!? I had to pay in order to find out what was the problem with my car. Service technician said the shaking/rattling problem was the flex coupler assy, which they quoted me was $475 to fix! Then they said it would cost me another $225 to fix my steering wheel control issue! Come to find out many other people are having the same issue that i'm having. It is a safety concern and should be a safety recall. Called hyundai customer care and they told me they can't do anything about it because i went over my warranty mileage limit. This is a huge safety concern issue because when my steering wheel shakes, i feel like it's gonna fall off. I don't feel safe driving a car that violently shakes. Considering so many people are having this same problem, i don't understand why hyundai isn't taking the time to look into this issue and resolving this problem with so may complaints regarding the same issues! I'm not paying another $700 to fix my car when it is obvious hyundai used cheap ($2. 00) part that are breaking down on their consumers. I already paid $118 just to find out what the problem was! Hyundai needs to resolve this issue as soon as possible before it gets worse and/or fatal! This issue needs to be recalled! |
Vehicle Mileage at Failure | 80000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | EL MONTE, CA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |