Issue ID | 843742 |
Internal NHTSA # | 10381612 |
Manufacurer | HYUNDAI MOTOR COMPANY |
Brand | HYUNDAI |
Model | SONATA |
Model Year | 2011 |
File date | 08/02/11 |
Component | COMMUNICATIONS:HORN ASSEMBLY |
Product type code | VEHICLE |
Description of the problem | I was driving on a major dallas freeway when a truck started changing lanes without visibly seeing me. I attempted to use the horn only to discover it did not work. I took the vehicle back to the dealership and after four hours was told they will need to order one. This is a major issue for an automobile when navigating extremely over utilized freeways. Based on read forums, the horn on this car appears to be an issue. I do not know when they will fix my horn. I was only told they would call when the horn comes in. This is extremely poor customer service and care when a product, with known issues, is not supported with replacement parts, in house, in effort to minimize danger to the end user and customer. |
Vehicle Mileage at Failure | 6775 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | RICHARDSON, TX |
VIN pattern | 5NPEC4AC9BHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |