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2011 Hyundai SONATA Exterior Lighting Problems, Complaints and Defects

Issue ID	998100
Internal NHTSA #	10531786
Manufacurer	Hyundai Motor Company
Brand	HYUNDAI
Model	SONATA
Model Year	2011
File date	19/07/13
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	In a parking lot i found my 2011 sonata with the right tail light assembly completely broken and hanging by the electrical wires. The threaded portion of the assembly had broken off and was still attached to the bolts that hold the assembly to the body of the car. I took the car to the dealership for what i thought would be a warranty repair. I recieved a call from the service representative saying that both tail light assemblies were broken. She believed that someone attempted to steal the asssemblys. She said there is a small mark near one of the lens. This is something i failed to notice after inspecting the vehicle closely. I had them put both lenses on because the car was due for a state inspection. When i picked up the car the service representative showed me the marks she believed were caused by someone attempting to pry the lenses off the vehicle. There are two small hair line scratches on the paint. There was no damage to the tail light assembly with the exception of the broken off bolts. I told the representative that scratches were most likely caused when i attempted to push the tail light assembly back into place. I told her that the force needed to break the four bolts out of the assembly would cause much more damage to the car and than two small hair line scratches on the paint. Anyone attempting to steal a tail light assembly in this manner knows it would render the part unusable. The tail light assemblies were installed improperly at the factory or the part itself is defective. I noticed from the nhtsa website that i am the 14th person to document this problem. My concern is i own two of these cars and if the same thing happens with the second sonata the tail light assembly could break off and hit a car behind me. This could cause an accident and lead to serious injury or death.
Vehicle Mileage at Failure	39000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	LORTON, VA
VIN pattern	5NPEB4AC5BHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDB2032081F570456 WDDZF4JB0HA135830 WBA8K3C58KA484161 WBAV132090VP94363 WDBTK65J15F137110 WDD1760021J352893 3FAHP0GA3CR369992 1FTZR45E44PA97676 WDB2200631A460029 WDD2074031F240374 1C4RJFBT2HC678581 WDBNG75J8YA051360

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2011 Hyundai SONATA Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai SONATA Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?