Issue ID | 908276 |
Internal NHTSA # | 10449062 |
Manufacurer | HYUNDAI MOTOR COMPANY |
Brand | HYUNDAI |
Model | SONATA |
Model Year | 2011 |
File date | 04/08/11 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | After purchasing this vehicle brand new, i continually complained to hyundai dealerships that the drivers floormat was not remaining secure and would slide up onto the accelerator. Most dealerships simply reattached the mat to the tether attached to the carpet. I continually complained that this was not sufficient because upon entering the vehicle the mat slid off the tether and would begin its journey forward. While driving, at various times, moving ones foot from the brake to the accelerator would then create problems with sudden acceleration. Finally, a dealer in scranton pa., dickson city hyundai decided to order new floor tethers. After months - i returned to have an oil change and they advised the tethers were not there .. Again, after an extended period of over three weeks of my car left at the dealership as it was a hazard to drive, they replaced the carpet and tethers that attach to it. Three weeks this car sat at the dealership for tethers. During this period, i investigated this make, model and year vehicle on the internet. Low and behold, this is a common complaint. That is: the front driver floor mat does not stay attached to the tethers and slides up onto the accelerator causing sudden acceleration. Most members writing the complaint said hyundai did not want to make the repair. |
Vehicle Mileage at Failure | 4000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GOULDSBORO, PA |
VIN pattern | 5NPEC4AC0BHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |