Issue ID | 854986 |
Internal NHTSA # | 10397828 |
Manufacurer | HYUNDAI MOTOR COMPANY |
Brand | HYUNDAI |
Model | SONATA |
Model Year | 2011 |
File date | 31/03/11 |
Component | SERVICE BRAKES, HYDRAULIC |
Product type code | VEHICLE |
Description of the problem | Failed components: brakes & shift gear the brake pedal is not working most of the time when shifting the gear from park to drive mode (followed by reverse mode) i need to press the brake pedal very hard up to several times to shift the gear. I brought the vehicle to the dealer and it works fine for two days. It started happening after two first services to the vehicle by dealer. I brought the vehicle again to dealer after 1 week and explained the problem again. They did some troubleshooting again, they told me that they didn't identify the problem this time. I spoke with hyundai customer support and they directed me to another dealer and asked me to document the problem. I took the vehicle to another dealer and they told me that this is a common issue and suggested that i unlock the "shift lock" in case of emergencies! I told them that shift lock is only useful in case of emergencies. But the brake pedal is not releasing the gear most of the time which is not acceptable. There is no answer from the dealer. Trying to contact hyundai official support but nothing heard back from them at (after 2 weeks.) status update 02/23/12 |
Vehicle Mileage at Failure | 4137 |
Number of Occurences | 3 |
Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
City and State | TAMPA, FL |
VIN pattern | 5NPEC4AC5BHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 34 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |