Issue ID | 1258272 |
Internal NHTSA # | 10823611 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | SONATA |
Model Year | 2011 |
File date | 17/12/15 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | First, this is my 2nd complaint i've filed. My car has been repaired many times for recalls (one is being done currently for the second time) and other warranty repairs. This is the list so far: idler pully, tensioner arm and belt, steering column (which broke while driving after i had to get 4 new tires and 4-wheel alignment (24000 miles) that they said i had to get), premature starter failure, short block, leather around gear shifter wore hole in it, and my car has now been in the service dept. Since dec. 17th because the engine failed again. They ordered a long block for it but hyundai motors america cannot keep up with getting the engines manufactured and sent to all the dealerships fast enough for the recall. I am now the 12th car down on the list. I still have another outstanding recall for the brake stop pad, and i noticed recently the rearview mirror is faded in spots (dark worn areas). I contacted hyundai motor america public relations hotline. It took them 2 weeks to get back to me. The man that called me asked for information from me, he called the dealership, and then sent me a letter stating they would only reimburse me a portion of my repairs i had to pay for. In the letter, also was a release of liability for me to sign. That's not going to happen!!!! The release would have made them not liable to past or any future situations, including death. How stupid do they really think we are? They've had well beyond an acceptable amount of time to take care of these recalls. It's time to buy the vehicles back and rebuild their image. If not, there will be more recalls or events that could lead to death. Holding them accountable is the only acceptable way to handle this. People are still out there driving unsafe vehicles!! |
Vehicle Mileage at Failure | 59000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HAMILTON, OH |
VIN pattern | 5NPEC4AC0BHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |