Issue ID | 1224601 |
Internal NHTSA # | 10778496 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | SONATA |
Model Year | 2011 |
File date | 03/09/15 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Over a 2 day period, i noticed a gradually worsening clicking noise coming from the steering column while driving... When turning to the left and right. It happened at highway speeds and neighborhood speeds.... Anytime the steering column was in motion. The clicking noise also happened when the car was in idle and the steering wheel was moved in either direction. The steering wheel acted as if it was catching on something. Additionally, after driving over a bump in the road, the steering column would make a loud banging noise... As if the steering column was shaking internally. The steering felt loose. The dealership replaced a $1. 99 flexible steering coupler + $223. 89 labor. (not covered by warranty). They told me it was a very common problem, possibly caused by the high heat in texas... And the replacement part is manufactured with improved material. I have retained the old coupler as evidence... It appears to be a cog shaped (plasic?) wheel with the cogs partially melted. The failure mileage was 19,842. |
Vehicle Mileage at Failure | 19842 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WACO, TX |
VIN pattern | 5NPEC4AC1BHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |