Issue ID | 1132026 |
Internal NHTSA # | 10655296 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | SONATA |
Model Year | 2011 |
File date | 23/04/14 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | I purchased my 2011 hyundai sonata on dec 15,2013 from a hyundai dealer. In april i noticed that my vehicle was pulling to the right side. I took it to a different location and after several attempts of them correcting the issue they called me and told me they could not figure out what was wrong. I then took it to the hyundai dealer and they replaced a sensor and told me it was done. Again my car will not stay in the lane. It pulls so much to the right and is very unsafe. I took it in again and they are telling me it is just the alignment. They even stated that someone else in my house hit something. I looked online and saw that there are numerous complaints of cars pulling to left or right. I was told there was a recall campaign 927 but they only did an alignment on december 23,2011 and nothing else was done but then it was closed, indicating that it had been fixed. They want me to pay for the alignment and told me my tires are bad because of how it drives. Hyundai is aware of the issues and gives me the run around. |
Vehicle Mileage at Failure | 44000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PHOENIX, AZ |
VIN pattern | 5NPEC4AC2BHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |