Issue ID | 886742 |
Internal NHTSA # | 10429640 |
Manufacurer | HYUNDAI MOTOR COMPANY |
Brand | HYUNDAI |
Model | SONATA |
Model Year | 2011 |
File date | 01/08/11 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | My 2011 hyundai sonata se 2. 0t has been tracking and pulling to the left and has a side to side motion that has caused my daughter to become nauseous since i bought the car new on august 1, 2011. I went to two different dealerships on three separate occasions. Both dealerships acknowledge that it pulls to the left and the side to side motion. Both have not been able to fix the problem even after three attempts. Hyundai has done a voluntary tsb campaign (#927) to fix the problem but so far the all the dealerships have done is balance the tires and align them and that has not fixed the problem. At highway speeds the car feels unsafe but hyundai doesn't seem to care. I tried calling their hyundai usa toll free number but have not had any help from hyundai usa. I think that there needs to be a full recall to have hyundai correctly address and fix the problem. I've spent almost two months and three trips to dealerships to have them mickey mouse around and tell me that the problem was a "simple balance problem" or a "simple alignment problem" when clearly the car still pulls to the left and moves side to side. It seems to be that hyundai did not do proper engineering because the problem is only with the 18" wheel and tire package. *kb |
Vehicle Mileage at Failure | 1 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WALNUT, CA |
VIN pattern | 5NPEC4AB5BHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |