Issue ID | 1726336 |
Internal NHTSA # | 11397364 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | SONATA |
Model Year | 2016 |
File date | 21/02/21 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | This vehicle is a hybrid with 30,000 miles on it and no previous issues. While driving, it lost all acceleration and an hev warning light illuminated indicating that i must immediately shut down the engine. This happened at a fairly busy intersection and i was able to drift slowly to the side of a road to call a tow. After being "repaired" by the dealer, this same issue happened again. After being "fixed" by the dealer again, this process repeated itself a couple more times and the car is currently at the dealer after needing to be towed for a fourth time. Each of the times that this issue has occurred, it has nearly caused an accident because there is no warning before the car malfunctions. Each of the times it has been fixed so far, they have indicated a faulty generator connector and have tried to repair and replace it to no avail. After this latest "fix" i drove the car over 300 miles before the issue returned. As i said, when this issue occurs, the car randomly loses acceleration without warning and drifts to a stop. The first incident of this failure occurred on january 2nd 2021. After the dealer fixed a connector, the car was returned to me later that week. The second incident of this failure occurred on january 6th. Again the same connector was identified as the cause and was fixed. The third incident of this failure occurred on january 16th. I again got towed, and the dealer supposedly replaced the connector. The fourth incident of this failure occurred on february 21st. I am still waiting for the diagnosis however the failure while driving was the same as the previous occurrences. I didn't feel safe driving the car after the second and third time and now having it happen a fourth time has really got me scared. |
Vehicle Mileage at Failure | 30600 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LONGMEADOW, MA |
VIN pattern | KMHE34L11GAXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |