Issue ID | 1374754 |
Internal NHTSA # | 10981636 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | SONATA |
Model Year | 2016 |
File date | 30/07/16 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Dual air conditioning does not operate correctly. Dealers explanation is that is was designed that way and since "it is operating as designed", there is nothing they can do. I filed a formal complaint with hyundai and have asked them to verify that this "design" will not create a fire or electrical shortage. Hyundai consumer affairs case#: 10086770 (3/24/17). After several unsatisfactory conversations, i was given a supervisor named ally. Ally was polite and assured me he wanted to get some resolution. He called back once to assure me he was still checking into it. On april 21, 2017, i received a call from a female who identified herself as ally from hyundai. I said that was strange, i have been talking to a male named ally. She said, "i told them this wasn't going to work." i asked her to have the real ally call me on april 24. I never heard back so i followed up tuesday with an email, but still have heard nothing. I just want some verification that there is no way this design flaw will cause a fire or any other problem. I want to know how long the warranty will stay in place since i have reported this problem. |
Vehicle Mileage at Failure | 600 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TOPEKA, KS |
VIN pattern | KMHE34L1XGAXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 75 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |