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2016 Hyundai TUCSON Power Train Clutch Assembly Problems, Complaints and Defects

Issue ID	1346178
Internal NHTSA #	10939672
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	TUCSON
Model Year	2016
File date	04/01/17
Component	POWER TRAIN:CLUTCH ASSEMBLY
Product type code	VEHICLE
Description of the problem	To whom it may concern: update 1/4/2017: unfortunately, the issues that i have had with my vehicle have still not been corrected. As of today, the hyundai tucson that i signed for still has some type of dysfunctional dual clutch/transmission. The car was brought in to pugi hyundai (downers grove, il) and i specifically stated these concerns and that i would like the vehicle inspected for this issue. When i picked up the vehicle i was told that the issue had been addressed - it was not. Again, i brought the vehicle in to pugi hyundai for the same issue in november of 2016 to address the same issues. Once again, i was told that everything checked out and was ok. Unfortunately, the clutch/transmission issue has become worse. Now, when giving the car gas the engine will make a revving noise and will not move. Then the vehicle will jerk and speed up quickly. I called pugi hyundai today and spoke with [xxx] (the service manager) about this issue. He told me that i never brought the vehicle in for these specific issues (this is untrue and was never documented by pugi hyundai) and could not have an engineer take a look at the vehicle until i had gone through the basic protocols. 1. It would be great if hyundai could have my account notated properly for the dates of 8/27/2016 and november of 2016 that i did bring the vehicle in to have it inspected for clutch/transmission issues. 2. To also have a hyundai engineer take a look at my vehicle. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	30000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	BOLINGBROOK, IL
VIN pattern	KM8J33A29GUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3GCPKTE31BG348515 W0L000026S1155890 1G6ET1297VU619177 5XYPG4A36KG467270 JTEBZ29JX00130269 NLHBU51FAPZ011491 WAUZZZ8K8BA124163 RFBS4001141400911 WAUZZZ8PX4A036696 JMZGJ621691323361 SB1ZS3JE60E266868 XWB4A11EDDA585198

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2016 Hyundai TUCSON Power Train Clutch Assembly Problems, Complaints and Defects, Recalls and Failures

2016 Hyundai TUCSON Power Train Clutch Assembly Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?