Issue ID | 1286551 |
Internal NHTSA # | 10871411 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 20/04/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Problem concerns the 7-speed dual clutch transmission. Clutch plates in the transmission may not engage in drive or any forward gears after stopping at an intersection, toll booth, etc. When you apply power to move forward the clutch plates inside the transmission will not engage. Even putting the vehicle in 1st (vs drive) does nothing. The only gear that works when this happens is reverse. You'll have to back your way out of the intersection to the side of the road. Very dangerous! Be careful of rear-end collisions or being side-swiped as folks try to get around you. Turn the vehicle off and let it sit for 5-10 minutes. Restart the vehicle and put transmission in drive. Gradually increase rpm to about 4,000, transmission will start to engage. Crawl from the shoulder to a place of safety. Turn the vehicle off and let it sit for another 10 minutes or longer (if possible). Make sure all systems are off, even interior lights (very important). Essentially, the computer that controls the transmission must have time to reset completely. Restart the vehicle and transmission will probably engage normally. Have taken vehicle to dealer for service multiple times, they tell me they simply can't fix it, there's something wrong with how the transmission was designed. Dealer has tried to reset and re-learn transmission computer but problem continues. Watch this youtube video from another owner about the problem: https://www. Youtube. Com/watch? V=tcvtr_zcyrs |
Vehicle Mileage at Failure | 2900 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SAN MARCOS, TX |
VIN pattern | KM8J33A27GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |