Issue ID | 1294969 |
Internal NHTSA # | 10881816 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 22/06/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | In two separate incidents about a month apart, i was stopped at a traffic light behind several other cars. When the light changed and i pressed the accelerator, the engine revved, but the automatic transmission did not engage and the car would not go forward. It would go backward, but not forward. A warning light came on for a few minutes that said the transmission fluid was too hot and i should stop the car safely. (like it wasn't already utterly stopped, in the middle of a left-turn lane.) after a few minutes, the warning light went off, but the car still would not go forward, first incident occurred after about 2,400 miles. The dealer said that hyundai technical told him there was an update to the sensor software that would fix the problem. He said he performed the update. Second incident was about a month and 600 miles later. Different traffic light, different left turn lane, same problem. This time, as i waited 2 hours for a tow truck, after about 25 minutes, the car spontaneously dropped back into gear and i was able to drive it 2-3 blocks before it stopped dead again at another traffic light. In the remaining 90 minutes while i waited for the tow truck, the car would sporadically be able to lurch forward a few feet in low gear before dropping out of gear again and stopping. The tow truck driver who tried to drive the car up the truck ramp experienced the same problem and verified it. Car has been at the dealer now for over a week. Today, hyundai technical gave it a "fast track" number. Service manager is still waiting for direction from hyundai technical for what to do to fix it. He told me that my car is not the first car he has seen with this problem. And while my car has been in his shop this week, another vehicle has come in with the same problem. |
Vehicle Mileage at Failure | 2400 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ARLINGTON, VA |
VIN pattern | KM8J3CA29GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |