Issue ID | 1303186 |
Internal NHTSA # | 10889221 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 22/07/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | The car randomly does not shift into first gear when attempting to accelerate from a stopped position. My husband and i had been noticing that the car would sometimes lag when attempting to accelerate from stopped and then jump forward. We also noticed similar issues when the automatic transmission is changing from first to second gear and second to third gear. Last week, my husband and i were entering a main road from a parking lot. When my husband released the break and stepped on the gas pedal, the car slowly rolled forward into the road, but did not accelerate even when my husband pushed the gas to the floor and the car revved. The first gear did not engage. My husband had to turn off the car and restart the engine in order to get the car to move. We took it to the hyundai dealership for repair. They claimed to clean some contacts and update the software and said that this fixes the problem, which was a known issue. The next day, we were once again entering a road from a parking lot, and the same issue occurred. We took it back to hyundai and the manager said that this is a known defect with the dual clutch transmission of this model of car and that they had already performed |
Vehicle Mileage at Failure | 2900 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | COTTONWOOD HEIGHTS, UT |
VIN pattern | KM8J3CA24GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 2 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |