Issue ID | 1305376 |
Internal NHTSA # | 10893002 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 03/08/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Purchased this vehicle 2 months ago and on 3 occasions within the last week when i have been at a complete stop, i step on the gas but the transmission does not engage, the vehicle rolls back and the rpm's just rev up. Took the vehicle to the dealership was told there is no known issue with the power train other than a software update. Was told our vehicle was already updated and not needed. Explained what was occurring and was told this was normal due to the eco dual clutch system. I told the service person that the engine reving but rolling backwards is not normal and i was afraid to drive it. Left the dealership and within 2 blocks it happened again at an intersection where i could have been hit! What will it take for hyundai to fix or even acknowledge this problem. Each time this occurred i was driving on a city street (not freeway, too afraid to drive on the freeway with this issue). Vehicle has always been sluggish when accelerating but this new issue of not engaging and rolling backwards is just the last few days. |
Vehicle Mileage at Failure | 1250 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | REDLANDS, CA |
VIN pattern | KM8J33A29GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |