Issue ID | 1307311 |
Internal NHTSA # | 10894490 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 16/06/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | On the evening of june 16, 2016, i was on my way home from work. I was sitting at a stop light at the intersection of two major roads and was the first car in line at the light. When the light turned green, i pressed the accelerator to proceed through the intersection and the car refused to move. For a moment i though maybe some how i had hit the shifter and put the car in neutral but i was still in drive with the rpms up to over 3500. Took a minute to put the car in park and then back to drive. After about 30 seconds, the car finally began to move forward and accelerate but the rpms were still high and the car was obviously not wanting to go. The car started smelling hot and finally proceeded. Scared me to death. I called the dealer right as it happened but the service department was closed. The next morning i was at the service department before they even opened. They kept my car for the day and gave me a loaner. I was told they could not recreate the issue and they "reset the shift points". I said i didn't feel safe in the vehicle even after that. They basically said there was nothing more they could do. At this time the vehicle had about 1800 miles on it. At 3800 miles, i took the car in for its first oil change and mentioned the same transmission issue to a different service advisor and said it was still shifting rough and just not smooth. He told me hyundai is working on a fix but until then, i still think this vehicle is unsafe. |
Vehicle Mileage at Failure | 1800 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MCCORDSVILLE, IN |
VIN pattern | KM8J33A20GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |