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2016 Hyundai TUCSON Power Train Problems, Complaints and Defects

Issue ID	1308829
Internal NHTSA #	10895845
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	TUCSON
Model Year	2016
File date	17/06/16
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	This is my second complaint concerning this vehicle. My original complaint was on 06/27/16 where i stated that the car will neutral out when taking off from a stop. As so many have said in there complaints, vehicle is unsafe to drive. On 7/8/16, i dropped my car off at chapman hyundai where it sat for 34 days being destroyed by the elements of the arizona sun, before hyundai america finally released a software update. Back in may, i had requested hyundai repurchase this vehicle because i felt it was unsafe to drive, which of course was declined. After requesting an engineer to personally look at my vehicle, i was informed (07/08/16) that hyundai is aware of the issue and is working on a software update with no eta. Finally after my car was there for 34 days, they informed me that the update has been performed and my car is operating as designed. This information comes a few days too late as anything pass the 30 days is considered lemon law in arizona. Since the day we dropped off the car, we have insisted that they repurchase this unsafe vehicle. On the 11th of august, we were informed that are request for 'repurchase' has been approved. On the 13th , i picked up my vehicle and now it sits in my garage waiting for the 'repurchase' to complete. Don't let hyundai get away with this, hold their feet to the fire and demand they repurchase your car. The issue is safety and they want us to believe it's all fixed with a software update? What about 34 days my car was being destroyed by the sun / elements? What about the damage that has been done to our cars by the clutch 'slipping' or 'neutralling' out? Anyone would like more information on how to go about this process - please call me or email me at [xxx] or [xxx] i feel for all of you and understand your pain. Please stand up and fight hyundai tooth and nail on this please. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	3853
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	MESA, AZ
VIN pattern	KM8J33A26GUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	6
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHK381A2KU358150 SBM14FCBXKW004637 MR0BA3FS601137715 2T3ZF33V39W015163 JSAFJB43V00437140 KNAHT8A31E7020917 KMHSU81CDFU420391 WAUZZZ4F68N053765 KNDJ23AU0M7760654 KMHCT4AE5SU060511 WVWZZZ3CZBP004884 2G1WF52E239381285

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2016 Hyundai TUCSON Power Train Problems, Complaints and Defects, Recalls and Failures

2016 Hyundai TUCSON Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?