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2016 Hyundai TUCSON Power Train Problems, Complaints and Defects

Issue ID	1360466
Internal NHTSA #	10958327
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	TUCSON
Model Year	2016
File date	27/01/17
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	Since purchasing the vehicle in november 2015, the vehicle has had difficulty shifting at lower speeds and accelerating at higher speeds. Initially, the dealership told me i just needed to get used to driving a turbo. I have had all three updates done to the dual-clutch transmission. Afterwards, in january 2017, while driving in the city, the vehicle dropped into neutral between first and second gear. The rpms revved up to 4, but the vehicle had a sudden loss of forward momentum. Because i was in heavy traffic, this presented a safety hazard to me. The dealership re-performed the december 2016 update the first part of february 2017 and caused a full system failure requiring manual reprogramming. It then released the vehicle back to me. After two days, the same thing happened while driving in the city. I was again in heavy traffic and afraid about being rear-ended. When the car reengaged after these failures, it then surged forward. The problem is intermittent and therefore unpredictable and unsafe. The dealership informed me it has not been unable to duplicate the problem and thus has nothing to fix. Additionally, it has been in touch with hyundai corporate whose position is that the problem was fixed with the december 2016 update. And, since the dealer hasn't duplicated it, they have no further obligation to me. According to the dealership, hyundai corporate knows of no other car in the nation still having transmission problems after the december 2016 update. In addition to my complaint, please review nhsta 10948958, 10939802, 10938874, 10939196, and 10946886 to test the credibility of its assertion.
Vehicle Mileage at Failure	2
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	COTTONWOOD HEIGHTS, UT
VIN pattern	KM8J3CA22GUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KNFWTZ76ALK457919 VF7SCHMZ6EW679045 SALLHAMM4KA638740 3AKJHHDR0PSNS6753 WVWZZZAUZEW080586 WBAFW11020C642180 1FTEW1CPXHKE04507 WBAXA11080DX31457 NMTBM20E80R046868 TMBJZ26Y244059830 JFEBX3FJ7FK205538 WVGZZZ1TZ8W010626

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2016 Hyundai TUCSON Power Train Problems, Complaints and Defects, Recalls and Failures

2016 Hyundai TUCSON Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?