Issue ID | 1410955 |
Internal NHTSA # | 11030482 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 07/07/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | After going from park to drive or when trying to accelerate from a stopped position, the vehicle fails to move when the accelerator is pushed. It will stall and has almost led to 2 rear end accident and one side impact accident as a result because it creates a serious safety issue when trying to enter traffic. At times the entire care will shake and the transmission will not shift properly or will not engage and recognize that it is in drive at all. The vehicle has been in the service department over 4 times and for more than 30 days without resolution in the first 6 months of owning the vehicle and less than 12,000 miles but the manufacturer and the dealer have not fixed the issue and say they can't because they cannot replicate the problem. This is a known recall and issue for this vehicle as i found out after some research and the problem is random and unpredictable. This problem occurs when the vehicle has been on a city street and have been stationary for a moment and then when trying to accelerate to drive forward or turn, the vehicle has no power and will not drive forward. The engine will rev up and never turns off, but the vehicle will not engage in drive. I have video of the issue occurring and can share if needed. I have shared the same information with the dealer, owner, and manufacturer without resolution. |
Vehicle Mileage at Failure | 4500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WEATHERFORD, TX |
VIN pattern | KM8J33A26GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |