Issue ID | 1412706 |
Internal NHTSA # | 11032231 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 07/10/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Transmission computer reset recall - purchased the car in june 13, 2016. Drove it to l. A. A few weeks and noticed accelration would become hesitant in traffic after 15-20 mins in slower traffic. Problem was very pronounced in stop and go traffic of 15-20 travel times. So, tried to give enough space in between me and car ahead so that i wouldn't ride brake or inch forward. At scheduled services informed service tech about it and they said they would take a look. There was a recall campaign that addressed this issue and computer reset to handle transmission problem. In march/april 2017. Still noticed the hesitation problem and noted this to tech at service appointments. Oct 8, 3 sisters and niece went to apple hill and after 35 mins going uphill on stop and go traffic on windy road, transmission over heated and computer dashboard alerted me to pull over safely . I pulled car over to able apple acres farm and we let transmission cool for about 45 mins. When we got out the car it smelled horrible like burnt clutch smell. We got back in started it up and was going to go up the hill a mile. Immediately burnt clutch smell was evident after 3-4 minutes and car was hesitant and lurching forward when i stepped on the gas. Like the transmission was slipping. That when we all noticed the shuddering feeling when i would let of the brake to give it gas as the car would roll back slightly before the gear engaged. Like the car was going to stall out like in a manual transmission car. Very jerky. So, i made a turn to go back down the hill and the brakes were 2-4 seconds delayed. I felt like i was slamming on them. We headed home and the folsom outlets to let the transmission cool of for a few hours. Made sure to turn off traction and eco hoping that would help. Traffic was better as it appears transmission does like stop/go situations on inclines or level surfaces. |
Vehicle Mileage at Failure | 14620 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SACRAMENTO, CA |
VIN pattern | KM8J3CA24GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |