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2016 Hyundai TUCSON Power Train Problems, Complaints and Defects

Issue ID	1649498
Internal NHTSA #	11315976
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	TUCSON
Model Year	2016
File date	03/03/20
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	My 2016 hyundai tucson eco dct has a dangerous random "shudder/hesitation" safety problem that needs to be resolved.*dt a "shudder / hesitation" randomly occurs at slower speeds. I've brought up my concern each time i have had my vehicle in for regularly scheduled service. I have only 28000 miles on it. The mechanics report that "it didn't occur for them, or show-up on their computer, so they say they can't do anything about it". I've explained each time that it occurs randomly, and mostly at slow speed when slowly coming to a stop, when parking pulling in or out of a space or driveway, at stop signs either slowly stopping, or proceeding forward at a light or intersection, and sometimes when trying to turn into the flow of traffic. I am positive that hyundai is very aware of what the problem is with the 2016 tucson eco dct. I recently received a letter from hyundai referring to a 'proposed class action settlement', but it was expired already ! I mentioned there were over 300 complaints of a similar "shudder / hesitation" on one web site alone! This is a dangerous problem that could result in a rear end or intersection collision because of the "shudder / hesitation" that occurs randomly. I have passenger witnesses as well. There is definately a dangerous safety defect causing a "shudder" in the 2016 tucson eco dct that needs to be resolved. I was given a hyundai complaint dept. Number to call, and i reported the problem. The claim administrator seemed quite aware of similar complaints. He gave me a claim number, and said he would call me back monday, to 'set up another service appointment', and "arrange for a specialist" to be there. I received a call on wednesday, and was now informed "there was nothing more he could do", and he was "closing out my case number, and suggested i just bring it to the dealer again", and re-file a new claim# !
Vehicle Mileage at Failure	28000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SAN DIEGO, CA
VIN pattern	KM8J33A2XGUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	6
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JT1VCM36V00029555 WDB2110891B356967 WAUZZZ12345678902 VSKCVND40A0420848 KMHK381GFKU028099 1HD1PXN16GB957756 YV1LCK2UCL1587358 VF34HRHRH55181509 WDB4633482X268843 NMTEX16R30R001779 WBAWC33517PD06524 VF32AKFWF41874590

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2016 Hyundai TUCSON Power Train Problems, Complaints and Defects, Recalls and Failures

2016 Hyundai TUCSON Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?