Issue ID | 1672924 |
Internal NHTSA # | 11338037 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 10/03/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | This vehicle is equipped with a dual clutch transmission. On several occasions (about twice a month, in various types of driving conditions), when attempting to accelerate from a slow roll or a complete stop, the engine has revved freely and the vehicle did not move forward, despite being in drive. This obviously creates an incredibly unsafe condition, since the loss of propulsion happens entirely without warning and can result in a collision. Hyundai is aware of issues with dual clutch transmissions in 2016 and other model year vehicles, and has issued a tsb to address problematic units (tsb # 19-at-002h). Despite the fact that my vehicle consistently and predictably exhibits symptoms identified in the diagnostic portion of that tsb (judder when coasting from a stop), my local hyundai dealer has consulted with hyundai corporate and concluded that the transmission is performing as designed. They were not able to replicate the loss of propulsion that i described. No repair prescribed by the tsb was performed. |
Vehicle Mileage at Failure | 45000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PARMA, OH |
VIN pattern | KM8J3CA26GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 3 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |