Issue ID | 1544865 |
Internal NHTSA # | 11185507 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 09/02/19 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | My vehicle was recalled in 2016, shortly after i leased it, for a known issue with the transmission. Prior to my recall appointment, i was stopped at a traffic light. When the light turned green, i pressed the gas and the car failed to accelerate. When it finally did, it surged forward into an intersection. While very scary, no one was hurt. The recall issue was "addressed" by the dealer. In february 2019, the car again had an issue where it failed to accelerate. I was in a parking lot on a slight incline. I put the car in reverse, it backed up. I put the car in drive and hit the gas. Not only did the car fail to accelerate forward but the brake was stuck. Without being able to control the car, it reversed until it hit a dumpster, busting my tail light and putting a dent in my trunk. Again, luckily no one was injured. It is well documented that this year, make and model have had the issue that i am describing. There have been suits under the lemon law. Moreover, the manufacturer and dealer have been less than helpful. It took multiple calls to get a national caseworker assigned. When i finally received a call, inwas told to bring it to the dealer for diagnostics. My car has been with the dealer for 5 days with no answers and and no loaner vehicle. At this point i feel it is necessary to write to you to take action. Safety should be paramount to any car manufacturer. Ignoring the well-documented history of this car's safety issues, cannot be tolerated. Failure to act, and worse, attempts to somehow place onus on the lessee is an ethical issue and an attempt for the manufacturer to save face. This vehicle is not safe. The issue is intermittent and cannot be predicted. Any attempt to put me back in a faulty vehicle to collect my last 4 monthly payments is a disgusting display of a lack of concern for driver's safety. |
Vehicle Mileage at Failure | 29226 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GILLETTE, NJ |
VIN pattern | KM8J3CA28GUXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |