Issue ID | 1592150 |
Internal NHTSA # | 11243937 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 03/08/19 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Both rear door latch assemblies stopped working within 1 week of each other. Doors appear to lock and unlock, however they are not able to be opened from the inside or outside regardless of unlocked position. Read multiple reports of others experiencing the same issue, yet there is no recall. This is a major safety issue as i have children and clients in my vehicle consistently. I can't imagine the consequences of such an issue had there been an accident and a child was trapped in the back seat of the vehicle. I had to call around to multiple dealerships in order to have my vehicle diagnosed since my local dealership was scheduling appointments a month out. I called and reported the problem to corporate hyundai and it was dismissed without much concern. After paying for what appears to be a manufacturing issue, i'm very disappointed at hyundai's lack of concern over such a safety issue. Mileage 66,000. Vehicle repaired at dealership. |
Vehicle Mileage at Failure | 66000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NASHVILLE, TN |
VIN pattern | KM8J33A23GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |