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2016 Hyundai TUCSON Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1467749
Internal NHTSA #	11094163
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	TUCSON
Model Year	2016
File date	07/05/18
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	My car has difficulty accelerating (7x), inability to reverse (2x), and a transmission error that limits my speed (2x). Trouble accelerating is present in all cases. I bought the car new in october 2015, and a recall on the dual clutch transmission (dct) was done in february 2016. The recall was to fix a known problem of the car's inability to accelerate after repeatedly pressing and releasing the accelerator. The problems started in may 2016 after the software update. I took my car to hyundai and was told it was a normal operation of dct. In december 2016, the second part of the dct software update was done. Once the warmer weather came, my car had the same issues in april 2017, june 2017 (taken to dealer, update), september 2017, three times in october 2017 (taken to dealer, normal), and twice in may 2018. All occurrences were in warm weather (77 degrees to 82 degrees) after the car had been sitting outside all day. Prior to october, all incidences were trouble accelerating after stopping in traffic on the highway. However, one incident in october is also when my car wouldn't reverse, and the other had a transmission error that would not allow me past 51mph. For the second occurrence in may, the car was driven for about two miles, stopped at a store parking lot with the ac running for about five minutes, then had difficulty accelerating, the transmission error appeared again at 32mph limiting my speed, and i could not reverse. I called the dealership and drove the car to them. The mechanic believed my issue and did not want to drive it. My car has been into the dealer five times, and i was just told that my car is acting normally. They are ready to release the car to me; however, i have stressed the safety issue and refuse to take the car back. This car is not reliable and could cause an accident with injury or death. I filed a complaint with hyundai corporate.
Vehicle Mileage at Failure	6868
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	UPPER ARLINGTON, OH
VIN pattern	KM8J33A29GUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	51
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

SALLAAA148A473933 3N1AB8BV3LY230439 JTMHT05J5A5058511 KMHBT51HP4U143038 WB10M2102R6H95643 WBA8H71050A729265 JMZBK14Z291787718 VF3YDBMFC11824354 VSSZZZ5FZGR244860 LSJW74C98NZ073030 KNARH81GDP5184465 YV1DZ73CDF2666805

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2016 Hyundai TUCSON Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2016 Hyundai TUCSON Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?