Issue ID | 1729313 |
Internal NHTSA # | 11399462 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2017 |
File date | 02/03/21 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I bought my 2017 with 38,000 miles on it and i drove a total of 400 miles a week for work. I had been taking it to the local hyundai dealer for routine service and not one time did they mention that it was burning oil or even low when they would change it. We decided to start doing it ourselves and when my husband did the next oil change he noticed it was completely empty of oil and there were no leaks visible. 2,400 miles later my engine light comes on and we had to add 5 quarts of oil to the car and the ticking that i though was maybe the ac going or something like that, just suddenly stopped. It ran in my driveway the next morning for 10 to 15 min warming up for me to go to work. I drove 4 miles with no abnormalities in sound or drivability. Then all of a sudden i heard this loud screeching noise and my car died. I got it to start back a second time and was lucky enough that i coasted the 1/2 mile around hills and corners to be able to get pulled into a driveway and out of the road before it completely stopped rolling. It is now sitting at the carmax that i bought it from awaiting a new motor. I was informed that the root cause was apparently a bad ring or gasket in the 3rd cylinder that goes around the piston. My oil light never one time came on to tell me there was ever any issues nor did it give me any indication . I was up to date on my oil changes and it had only been 2,400 miles like i said, since the last one. It has 70,000 miles on it now and needs a brand new motor due to a motor malfunction that was caused by the manufacturing of the motor. Had i not been able to cost out of the road, i could have been seriously injured or killed just trying to get my car and myself to a safe location. |
Vehicle Mileage at Failure | 70806 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RUTLEDGE, TN |
VIN pattern | KM8J3CA48HUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |