Issue ID | 1455909 |
Internal NHTSA # | 11081207 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2017 |
File date | 13/09/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I have owned the tucson since 1/25/17. There is a lag/surge issue when excelerating. Not all the time, but seems to be happening more lately. In hindsight this situation had happened but i thought it was just getting use to the new vehicle. When i brought it in for service i mentioned it on a couple of occasions. I was told it was due to the dual clutch and the vehicle was "operating as intended". I find that hard to believe that when you are sitting at a stop light and step on the gas when the light changes it lags then surges into the intersection. Or, stopped in traffic and when it is time to move forward, lag and surge almost hitting the vehicle in front of me. As well as merging onto a highway and lagging as traffic is coming at you at 65 mph and you are lagging and hoping not to be hit. I find it hard to believe that hyundai wants their vehicles to be running in this manner. I have been in touch with hyundai customer connect and they send me back to the dealership. When i first got on to your site there wasn't as many reports as there are today. This is a very dangerous situation and i don't want to be a statistic. I have owned several hyundai's over the years but never their suv. I am keeping a record or every time this happens. |
Vehicle Mileage at Failure | 5000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CLINTON, MA |
VIN pattern | KM8J3CA29HUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 2 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |