Issue ID | 1478552 |
Internal NHTSA # | 11105226 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2017 |
File date | 02/07/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | My 2017 hyundai tuscon limited has a dual-cluth, 7-speed transmission that is unsafe and unpredictable. On countess occasions the vehicle has: 1)stalled completely for up to 5-6 seconds after accelerating from a stop leaving me exposed in the middle of an intersection and/or road with oncoming traffic almost causing several serious accidents, 2) randomly dropped out of gear at slow, rolling speeds with the accelerator is pressed, causing the engine to rev and then suddenly jump into gear almost causing several collisions, 3) dropped out of gear going up an incline, 4) stalling when pressing on the accelerator at rolling speeds almost causing multiple collisions. All of these issues happen very randomly, with out any warning, and in slower, stop and go traffic and/or when entering intersections. This is our only vehicle we use between my wife and i, and we no longer feel safe. We have taken it to the dealer several times and they have been unable to fix it. The service representative even stated that they do not know of any definite fix for this defect and safety issue. Hyundai now wants to replace the entire transmission with another dual-clutch, 7-speed transmission, which is not an acceptable resolution, as this transmission is flawed and unsafe. They refuse to buy the car back. Additionally, arapahoe hyundai in colorado failed to disclose this known transmission issue prior to me purchasing the vehicle. Had i know this, i would have never purchased this vehicle. It is also noteworthy that hyundai is no longer installing the 7-speed, dual clutch transmission in the new hyundai tuscon's, a clear testament that they know it is flawed and dangerous. They are being sued: wylie v. Hyundai, case no. 8:16-cv-02102 the nhtsa should force hyundai to buy all these cars back. It is a totally unsafe vehicle. Why hasn't hyundai recalled this for all years!!?? |
Vehicle Mileage at Failure | 100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DENVER, CO |
VIN pattern | KM8J3CA29HUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 2 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |