Issue ID | 1501398 |
Internal NHTSA # | 11132679 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2017 |
File date | 01/10/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | The 2017 tucson sport has the 1. 6 turbo with the dual clutch transmission. When pulling out into traffic, one never knows if the car will respond to the gas pedal and accelerate or just stumble along. This is a known problem, and there is a recall or similar for the 2016 with nhtsa. The dealership (kearny mesa hyundai, san diego) tells us that "they all do that" when we took it in for safety concerns and repair. Any subsequent requests for repair were met with "it will cost you 150 dollars to check it out if it's the same situation as before with no solution". This car is a danger to us and others on the road. It also tends to go into some sort of leaf blower mode sometimes when you hit the brakes, where the revs soar but it doesn't act like it downshifted. This is not a mixup in brake/gas pedal usage, like the unintended acceleration problems weve all read about with other brands. The dct has a mind of it's own and is a hazard on the road. The problems are when the vehicle is in motion, and it can happen anywhere, at random, highway, freeway, pulling out of a driveway... Anywhere. Please help get these dangerous cars off the road. Not sure what documentation you want, but the car is under warranty, and was bought in aug 2017. Cars with this engine/trans are still for sale in the showrooms nationwide, a known danger to all concerned. The dealership service mgr has told us how there are a lot of unhappy customers out there with 1. 6 turbo/dct drivetrains, and yet they are selling more by the day. Yet there is no support other than the one time attempt and "they all do that". Help. |
Vehicle Mileage at Failure | 15100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN DIEGO, CA |
VIN pattern | KM8J33A20HUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |