Issue ID | 1517933 |
Internal NHTSA # | 11154828 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2017 |
File date | 20/11/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Vehicle hesitates from a stop when trying to accelerate. Engine just revs and then lurches forward when transmission final engages. This can take several seconds. Hyundai states that this automatic transmission should be driven like an manual transmission. This is an ignorant excuse to hide a problem that they are well aware of. This is happening to so many people so why will the nhtsa not hold hyundai accountable for this defect in the drivetrain? I specifically asked our salesperson if the issue had been worked out before we signed and he stated that the vehicles no longer had the problem. If hyundai denies there is a problem whey did the salesperson acknowledge this to me? The issue has happened over 20 times to my wife and i in the past year and the vehicle has 10,500 miles on it. Hyundai states they it is performing as designed and closed my case. They didn't even offer to have me take it back to the dealer for service. This is because they know there isn't a fix and is a potentially fatal flaw. We have almost been hit numerous times because of non responsiveness from the transmission. Please hold hyundai accountable for replacing the transmission. If a different transmission will not work with the current engine then they should buy the vehicle back or trade without a loss. The date field below only allows for one date? This has happened over 20 times as mentioned above. |
Vehicle Mileage at Failure | 100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MURRELLS INLET, SC |
VIN pattern | KM8J33A26HUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |