Issue ID | 1593214 |
Internal NHTSA # | 11244737 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2017 |
File date | 10/08/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I leased a 2017 tucson intending to buy at the end. Over the past year and a half, with about 29,000 miles on it, i have had six different occasions where i pull out onto my busy 50 mph road and the vehicle will not move. It's almost as if it had stalled or slipped into neutral, no matter how soft or hard you step on the gas. Each occasion my son and i have come within seconds of being hit by dump trucks, tractor trailers, or other roadway vehicles. The dealership service says it's the dual clutch system, but cannot find anything wrong, they've reset the parameters to factory settings, but it does not fix the problem. Not to mention the ac just went on it out of nowhere. I am 16 months out from the lease termination, and feel so unsafe driving this vehicle due to the fact i have come within seconds of getting rear ended by dump trucks, then having the car buck forward and red line. Handfuls of customers have complained about this vehicle, but nothing will be done to address this until a family or person winds up seriously injured or dead. Unfortunately, my husband and i are at a crossroads deciding if breaking the lease would be better than winding up in a coffin, either way it'll cost a significant amount of money on our end. |
Vehicle Mileage at Failure | 29000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | COLUMBIA, CT |
VIN pattern | KM8J3CA23HUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |