Issue ID | 1608608 |
Internal NHTSA # | 11267324 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2017 |
File date | 01/05/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | We bought a hyundai tucson suv from hyundai of orange park jacksonville, florida 32244 back on november 2, 2017. The problem with this suv is that it has a jerking and hesitation problem when you start out from 5 miles an hour until it gets up to speed. It is worse in damp weather and when it rains out, also when you are in stop and go traffic. I have had the suv back to the dealership 5 times and they documented it 3 times by stating there is no problems with the suv and it's the transmission that was put into the suv's. I have also called hyundai direct in california, and they say it's the duel clutch transmission that was put into those suv's. They offered me a car payment of $351. 00 to not further the complaint, which i declined. My wife drives the suv and is afraid that she will get into an accident one of theses days when making a turn. It started with this problem in may of 2018 and has continued ever since. The dealership tells me the only way to resolve the problem is to trade in and buy another suv or car that is newer 2019, as hyundai didn't put the same transmission in the 2019's. I believe this is a safety problem with theses vehicles. Hyundai is aware of the problems, as there is a class-action suite against them pending in the california court. |
Vehicle Mileage at Failure | 3000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FLEMING ISLAND, FL |
VIN pattern | KM8J33A2XHUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |