Issue ID | 1655410 |
Internal NHTSA # | 11320361 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2017 |
File date | 01/08/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | This 2017 hyundai is equipped with a 7-speed, dual clutch auto transmission.. The problem is a serious hesitation from 1st gear to 2nd gear. In some instances the powertrain momentarily shuts down completely. Also, there is severe chattering when moving forward after a complete stop. I can't tell if the chattering is caused by the gears jumping back and forth between 1st and 2nd or if there is slippage from one of the clutch packs (this a twin clutch pack transmission with out a torque converter). These problems become pronounced as temperatures rise, such as hot summer days. The condition of this transmission has been reviewed by my dealers service department and i have a copy of the work order. I now drive my hyundai by starting in stick shift mode, than shifting to automatic after 3rd gear. When i visited the dealers service department i was told : "customer complaint couldn't be duplicated". The hesitation, the chattering and occasional shut down of the powertrain is very concerning and obviously is a safety issue that must be addressed. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ARVADA, CO |
VIN pattern | KM8J3CA29HUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |