Issue ID | 1689624 |
Internal NHTSA # | 11354588 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2017 |
File date | 25/11/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | This vehicle is equipped with a dual clutch transmission, unbeknownst to me when i purchased it used nov 2019. Had i known, and researched all the issues, i would never have bought it. This vehicle is dangerous due to the way the transmission stalls when first starting and as you push the gas a little more to get it to go, it jets forward too fast. It is a safety issue that hyundai and not willing to do anything about. It is unsafe to drive this vehicle on snowy roads, which i did this past winter and felt very unsafe due to the stall and then jet forward issue. I would never allow a new/young driver to use this vehicle because of this issue. There have been a couple times i was almost hit because of the stall when pulling out into traffic and also a few times when i felt i could lose control of the vehicle due to the jetting forward. My previous vehicle was also a hyundai tucson, minus the dual clutch, and it was the best vehicle i'd ever owned. Passed it down to my brother with 265,000 miles on it and still going strong. I had no idea hyundai had created this dual clutch and now i am stuck paying for a vehicle that is not safe to drive. This has been happening ever since i purchased it used nov 2019 and i have contacted hyundai twice about it. The first time they had me take it in to reset the driver training mode. The second time they said there is nothing wrong with the vehicle. I now know why the previous owner traded it in with only 14,000 miles. :( |
Vehicle Mileage at Failure | 14000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BOONVILLE, MO |
VIN pattern | KM8J33A24HUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 2 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |