Issue ID | 1598368 |
Internal NHTSA # | 11253540 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2017 |
File date | 01/02/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | My 2017 tucson feels as though it will stall during slow speeds, such as in a drive way, or in stop and go traffic. It stutters as though it is a manual clutch transmission with an inexperienced driver. In addition, when taking off from a stop sign, the car often does not respond appropriately to acceleration and will not move even when the engine revs at a higher rpm. I have had many close calls when turning right onto a busy street and my car does not respond creating a hazard as i roll slowly into oncoming traffic. I have taken it to the dealer several times and have been told that they cannot recreate the complaint during a test drive and that the stuttering is due to the dual clutch transmission and that is is supposed to perform this way. The last time i took it in (july 2019), i was told that they did a software update, but this did not improve the problem and it seems to be getting worse. This vehicle is only two years old, but i am concerned about my safety and the safety of my family, so am planning to trade it in to hyundai and purchase another vehicle that does not have the dual clutch transmission. |
Vehicle Mileage at Failure | 30800 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PERRIS, CA |
VIN pattern | KM8J33A28HUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 3 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |