Issue ID | 1452686 |
Internal NHTSA # | 11078512 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2017 |
File date | 08/03/18 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | Vehicle stutters/hesitates on take-off from start. Several near dangerous misses crossing and merging into traffic lanes. Have complained several times to corporate hyundai to no avail. They claim issue is known and has to do with improper operation of dual/double clutch technology. Spoke also with technicians who indicate they are aware of issue, but can't do anything to remedy the dangers. Daughter drives this vehicle and has been in at least three near miss side collisions and several near stall outs on major roadway and intersections while either turning left or right at traffic lights. The last incident she was involved in had three family occupants in the vehicle who were witnesses to the failed acceleration/stalling/stuttering/jerking acceleration of the vehicle and were shocked it had happened to such a new vehicle. I have also had this vehicle in the same service shop that i purchased the hyundai from on arapahoe road in centennial, colorado, under the name of auto nation hyundai. I have also driven the care on several occasions and can say it can be dangerous to drive in especially when attempting to pull out into oncoming traffic from a side road. We have attempted to work with hyundai corporate on this issue and asked them to take the vehicle back, but they indicated it does not meet their lemon rules, nor has it been in the repair shop enough times to warrant a buy-back. Bottom line now is there's nothing for them to repair since they've indicated they have no fix for this issue, but do admit they are fully aware of the issue and still choose to nothing to remedy the dangers. |
Vehicle Mileage at Failure | 12000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PARKER, CO |
VIN pattern | KM8J3CA28HUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |