Issue ID | 1707006 |
Internal NHTSA # | 11376651 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2020 |
File date | 10/11/20 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Received safety recall november 11, 2020. Called to schedule repair and told part was back ordered would be in the next week. Called following week also told would be longer as the part was back ordered. The recall says not to park car in a garage and beware of light on dash as it may cause a fire. I am 76 years old and now cannot drive my car. I am paying for a new car that i cannot drive. Dealers are putting repair parts into cars on the lot letting people like my self wait. So today november 27 i called hyundai customer service 800-633-5151 and the person said she could get be a case manager in 3-5 business days. I live in denver where it snows. I bought this new car august 31 because it has all wheel drive. Now it has been sitting in my driveway for 17 days. I am making payments. - arapahoe hyundai just says it is ok to drive even though i received this safety notice. - 800 customer service says she really has no connection to hyundai or anyone she can speak to directly. - i am 76 years old and have no car. - dealer says he has a call into hyundai to approve a loner. - mcdonald hyundai says they put repairs on cars in lot first. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DENVER, CO |
VIN pattern | KM8J3CAL8LUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |